Earlier this year, Molly Simonson Lee posted a heartfelt photo of a Delta Air Lines flight attendant comforting a nervous flyer. Molly really captured the moment and it has resonated with so many people. At the time of this publication, the viral Facebook post has over 6,000 shares and 500 comments. RELATED: How I Overcame My Fear of Flying
Molly wrote: “Check out this gem of a flight attendant that was on our flight from CLT to JFK. This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it still got to be too much for her. @delta, Floyd Dean-Shannon deserves a raise! ?”
I recently wrote about the top 20 safest airlines to fly in 2023 according to new airline safety ratings results. One of the reasons I wrote the article is because I too used to be terrified to fly. Actually, I was not only afraid to fly but afraid to leave the house. Fortunately, I overcame my fears and have now flown millions of miles and have been to at least 70 countries. Here’s how I overcame my fear of flying.
When I was afraid to fly, there’s no doubt I would have loved to have had Floyd sitting down next to me, holding my hand and explaining all the noises. Heck, I wouldn’t mind it today.
In follow-up comments on her post, Lee said that Floyd: “radiated kindness and warmth. He even said: “if no one else has said it to you, I love you.”
I’ve probably flown over 100 different airlines all over the world and when I’m asked which airline has the best flight attendants, I reply that it’s usually the Asian or Middle Eastern carriers. However, the best flight attendant I’ve ever flown with works for Delta. A woman named Candy was genuinely amazing and made that flight unforgettable … and that was before I even knew there was a fallen soldier on our flight. FYI: I wrote about that life-changing experience and shared a video, which went viral when I first published them. You can read the article and watch the video here.
But back to Floyd: It looks like he actually works for Endeavor, which is a regional carrier for Delta as the plane they’re on is a CRJ-900.
One of Molly’s commenters named Dee Streeter wrote: “he works for endeavor which is a regional carrier for delta. I am an endeavor family member for 15 years. These flight attendants and pilots get paid less than main line delta employees with not as good benefits or schedules. I shared this with his colleagues and to reach endeavor management in hopes he is recognized!”
To give you an idea how many people this photo and story resonated with, just check out some of these comments from Molly’s followers:
Oh my goodness what an amazing human being!!! Not all heroes wear capes & not all angels have wings
We have flown numerous times and hands down will always choose delta!! Their flight attendants are all amazing!!! My 11 year old was absolutely petrified to fly her first time and the attendants we had on our flights to and from our destination spoiled her rotten!! When they knew the plane was going to make some scary noises they came to help distract her and next thing she knew we were on the ground.
This makes my heart smile. I am awful on planes. I miss out on travel unless by car. This would have made my year.
Kelly Isabel Gomez Guevara
Delta Air Lines this is viral. He deserves a raise!!! Floyd is enough to make me want to switch to Delta next time I fly.
Jennifer Brooks Houchin
What a simple (and at the same time) enormous act of kindness! The world needs more kind hearted and caring individuals like Floyd! ❤️
Even his holding a cuppa like that coveys how calm and casual he feels-indicating to the woman how unafraid he is. Delta Air Lines please commend this employee. ????
Just sitting next to her with his coffee like it’s the most normal thing to do we need to find him cause I would love to buy him a coffee…or 10!
As someone afraid to fly, this literally made me teary. He is amazing!
What’s his schedule? Asking for a….me ? I have such a crippling fear of flying, so I never flew.
Without a doubt, the airline industry specifically and the world in general needs more Floyds. Do you agree? Who was the best flight attendant you’ve ever flown with? Please share in the comments below.
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