Hollywood Couple ‘Kicked Out’ of Boston’s Logan Airport After Flight Cancels – Here’s What You Should Do If This Happens To You

You have to love Instagram since it allows celebrities to share their stories themselves without having to rely on someone else’s account, especially the tabloids. Kristen Bell, the star of countless movies including Frozen, and her funny man husband Dax Shepard, were flying from Boston Logan’s International Airport (BOS) and I assume Los Angeles International Airport (LAX) on Wednesday night. I think they were flying American Airlines since that’s the plane shown in their video. I’m betting it was AA 2110 on Monday night (that flight was delayed almost 28 hours) and that they delayed their social posts for safety reasons … but I’m not entirely sure and I’ve spent way too much time trying to sleuth it. RELATED: What You’re Owed If You’re Involuntarily Bumped From a Flight

Which flight they were on or the day of the week really isn’t important to the story. The story is that they say they were ‘kicked out’ of Boston airport after a lengthy delay. Dax posted: “After 7 hours of delays, the flight was kicked to the next day all together. ZERO vacancies in the greater Boston area.”

Dax then points the camera out the dark window to gate B17 before the video cuts to Kristen interviewing a tired Dax laying on the airport floor with his head under gate chairs. Kristen asks, “How much money have you spent on blankets and neck pillows?” He replies, “$350,” and says, but then you went and spent a little bit more.” Kristen says, “$253 for bed sheets.” Watch the video below:

 

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A post shared by Dax Shepard (@daxshepard)

The Hollywood couple and their two children created a nice little camp-out on the airport terminal floor but they were told later (I assume just after midnight), that they can’t sleep in the airport. A lot of news publications are criticizing the airport because it’s supposed to be open 24 hours but on the Massport website, it clearly says, “Logan Airport is open 24 hours a day, however once the security checkpoints close, passengers are required to stay in the public, pre-security areas until the TSA opens the security checkpoints.”

So what is a traveler supposed to do? Dax and Kristen made the right decision trying to find lodging and then reaching out to friends. They posted on social media since they were desperate to find a hotel. Given their fame and connections, no doubt they could find a place to stay. Hilton Hotels even chimed in and told them to DM them but they didn’t reply and Hilton kind of got dragged over the coals by others for giving them preferential treatment when they don’t really need the help and plenty of other stranded travelers do. 

In the end, they stayed at a friend of a friend’s house and went for a hike the next day. But this is a good learning experience for everyone as many airports do close at night – especially by the secure gate areas, which is a shame since it’s much safer and quieter than pre-security.

If this happens to you and you don’t have a large social following or celebrity status, here’s what you should do:
1. Have a back-up plan in case your flight does get cancelled.

2. Take an early morning flight instead of an evening flight because if there’s a long delay or cancellation, you’ll have plenty of time to find a hotel and you won’t be so tired. Also, the chances of a morning flight departing on time is 25% greater than later flights.

3. Check all the lodging apps and if everything is sold out, try calling nearby hotels directly to find out if there were any cancelations. People don’t show all the time.

4. Reach out to friends and family who live in the area. If you don’t have any, ask your friends on Facebook if they have friends or family in the area who can help you out.

5. If you can afford it, it’s not a bad idea to book an airport hotel for a few hundred dollars in advance. Once your flight takes off, then cancel the hotel online so the hotel can give the room to someone else.

6. Before you buy sheets and pillows to get comfy for the night, find out if you’re allowed to sleep in the airport. A great website besides the airport’s own is SleepingInAirports.net. 

7. Ask the airline to provide you a hotel. If they can’t get you a room for the night, ask for an amenity kit if you need one and food vouchers for dinner and breakfast the next morning.

8. If you check luggage, it’s smart to have your overnight essentials in your carry-on bag so that you’re not left scrambling, especially if it’s late at night and stores are closed.

9. Buy travel insurance so you can get reimbursed for your expenses.

10. Pay your flight with a premium credit card so if your flight is severely delayed or canceled, you should get some money back for expenses.

KEEP READING:
–8 Ways To Make Sure An Airline Doesn’t Lose Your Bag … And That You Don’t Get Robbed or Stalked
–The Trick For Getting Airport Luggage Carts for Free
–Airline Lost Your Luggage? Do This If You Want to Get Compensated
–Why Frequent Fliers Use Apple AirTags or Samsung SmartTags When They Travel
–An Airline Executive’s Number One Tip for Avoiding Lost Luggage When You Fly

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