Remembering the heartwarming legacy of PSA Airlines flight attendant Ian Epstein, who died in tragic D.C. crash

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The crash of the American Airlines regional jet (operated by PSA Airlines) on Wednesday night was devastating and my heart goes out to everyone affected, especially friends, family and loved ones of the victims. I can’t stop thinking about all the lives lost. I just watched a local news segment about all those who perished and it was heartbreaking. There have been tributes pouring in, including this one by A Fly Guy’s Cabin Crew Lounge, which caters to flight attendants. They posted a couple of videos of PSA flight attendant Ian Epstein, who was a father of four and appears to be one of those flight attendants you hope you get on your flight. What a gem.

Ian Epstein, PSA flight attendant.

Below is the farewell salute by A Fly Guy: “PSA Flight Attendant Ian Epstein wasn’t just a crew member—he was the heart of every flight he worked. Through his quick wit and infectious humor, he turned routine trips into moments of joy, making passengers smile even on the most stressful travel days.

“Ian was one of four Charlotte-based PSA crew members who tragically lost their lives along with 60 others when American Airlines Flight 5342 collided with a Black Hawk helicopter while attempting to land at Ronald Reagan Washington National Airport.

“In the wake of his passing, former passengers have shared videos of his legendary comedic PAs—proof of the laughter and warmth he brought to the skies. Now we all can experience the magic he brought to flight.

“Ian was a testament to what it means to be a great flight attendant—not just making passengers feel safe and comfortable, but making them love flying. In an era where air travel is often met with frustration, Ian’s infectious spirit reminded everyone of the magic of flight.

“The United By Wings network at A Fly Guy’s Cabin Crew Lounge salutes Ian for the passion he brought to our profession. His legacy of kindness, laughter, and love for aviation will forever bring pride to the wings we wear.”

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A post shared by Jay Robert – A Fly Guy (@aflyguytravels)

Here are some of the most popular comments, including those from a couple of passengers who had flown with Ian.

@Allisontaylorroberts: Oh my goodness. I have probably only taken 4 PSA flights in my life and he was one of my flight attendants. He was not just any fa, he was the BEST. He made a lasting impression on me. I had almost missed the flight and he said, “Aw glad you could make it, we were waiting just for you.” He was hilarious with the demo and made everyone laugh. Then at the end of the flight he said, “And if you’re having a bad day or some bad days just remember, it gets better.” ❤️❤️😭 And in the moment I literally started tearing up sitting there on the plane because I had been going through it as a new flight attendant and being away from family and it was like he was speaking directly to me and God was speaking through him. I know Ian impacted so many more people than just me. Wow. I feel blessed for being on that flight and getting the chance to meet him.

@Pandabeting: Oh no! I was his passenger once. Never forget how amazing and good spirited he was! RIP! 💔

@aileron_and_flaps737800: Rip lan 😢🕊️ flight attendants don’t die, they just fly higher 🕊️ tailwinds and blue skies 💙

@kyrra_laurelle: Heaven couldn’t wait for this guy 💜✈️

Ian Epstein’s legacy as a flight attendant reminds us all of the power of kindness and humor, especially in times of trouble. His ability to make passengers feel seen, heard, and uplifted was a gift that few can replicate. While we mourn the tragic loss of Ian and so many others, we can find comfort in knowing that his spirit will continue to soar through the stories and memories shared by those who had the privilege of flying with him. To his family, friends, and the wider aviation community—our hearts are with you. May Ian’s laughter echo through the skies forever, and may we all carry a piece of his warmth with us on every journey.

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