If you’re heading to and/or from Anchorage this summer and have booked tickets on either Frontier Airlines (from Denver) or Icelandair from Keflavik, then stop everything and act fast.
Scott McMurren, Alaska’s travel expert, just announced in his free Alaska Travelgram newsletter that: “Icelandair, an Alaska Air mileage partner, had scheduled twice-weekly nonstop flights to Iceland starting May 16, 2022. Those flights are canceled. If you have tickets on Icelandair, contact them right away 800-223-5500.
If you’re traveling on an Alaska Airlines mileage ticket, or if Alaska Airlines issued your ticket, contact Alaska Air right away to rebook. Icelandair will fly nonstop from the U.S. to Iceland from several other gateways, including SEA, MSP, ORD, JFK + BOS.”
Update: I know a lot of people are calling and can’t get answers from Icelandair. I’m not sure why they haven’t got their reservation’s agents up to speed but this is from Icelandair’s head of communications for North America: “Unfortunately, it has been decided to postpone our return to Anchorage until next year.”
Scott also has alerted his readers that: “Frontier Airlines was scheduled to launch twice-weekly Anchorage-Denver nonstop flights on June 9, 2022. Those flights are cancelled. If you are booked on Frontier Airlines, contact them right away: 801-401-9000. Both Alaska Airlines and United Airlines provide nonstop Anchorage-Denver service.”
Why do you need to act fast? Because a lot of people are going to be looking for new ways to get to/from Anchorage this summer and there’s just not a lot of capacity. Especially when airlines cancel routes.
As Scott points out, a lot of folks are asking “Why?” The airlines did not issue an official press release but the reason that comes up the most is fuel prices. With fuel prices surging, demand so high and staffing issues (particularly with pilots) airlines are starting to cut routes that make them the least amount of money. Alaska is obviously one of them since it’s mostly leisure travel so there’s not a lot of opportunity to upsell like they can with business travel destinations like New York.
No matter where or when you are traveling, you definitely should monitor your flights often to make sure the airline you booked with didn’t cancel your route, change your airport(s), dates, flight times or seat assignments. This happened occasionally pre-pandemic but it’s definitely happening more frequently since 2020 for all the reasons listed above.
This is another reason why you should also make sure that the contact information tied to your reservation is accurate and you read any emails an airline sends you. Oftentimes, customers think they’re getting a sales email when in reality, it’s the airline alerting you to flight changes.
–Why American Travelers Should Book International Travel on US Carriers
–Airfares Are Rising: Here Are 10 Ways to Find Cheap Flights This Summer
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