Back in October 2013, I boarded a Delta Air Lines flight that I wasn’t originally supposed to be on. I hadn’t been feeling well, so I postponed my flight by a day. Little did I know that this simple change of plans would put me on what would become the most emotional flight of my life. It’s now 13 years later and I still think about that experience often, especially around Veterans Day. Here’s what made this flight so unforgettable.
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Delta Flight 2255 from Atlanta to Los Angeles seemed like an ordinary flight, with the exception of Candy, who was one of the most loving flight attendants I’ve ever encountered. Besides using her Southern charm to quickly defuse just about any situation, she began her welcome announcement by thanking the handful of uniformed service members on board for serving our country. Her heartfelt message was followed by applause from the passengers and served as a reminder that so many of the freedoms we enjoy are made possible by the sacrifices of the brave men and women who serve.
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But this transcontinental flight turned out to be anything but ordinary. About 45 minutes before landing, the captain came over the PA system and explained that we were transporting a fallen soldier home. There was a military escort on board and he asked everyone to remain seated for a few minutes after arriving at the gate so the military personnel could exit first. He also told us not to be alarmed if we saw fire trucks waiting for our arrival because Los Angeles would be honoring the fallen soldier with a water cannon salute. The cabin went quiet as everyone absorbed what he had just told us.
A few minutes after touchdown, we did indeed receive a water cannon salute, something I’d previously only experienced on happy occasions like inaugural flights. But this time was different. As the water streamed down the aircraft windows, it looked like tears. Passengers inside the airport must have wondered what was happening when they saw our plane pull into gate 69A with a full police and fire escort, both in front and behind the aircraft.
I was sitting on the left side of the plane and later realized that the fallen soldier’s family was waiting off to the right, along with members of the United States Army Honor Guard. These service members perform ceremonial duties, including providing military funeral honors for fallen comrades. Seeing the military personnel waiting alongside the family made the significance of our arrival even more apparent.

When the aircraft door opened, another military officer addressed the escort, who was standing at attention. The officer then stepped onto the plane and spoke to all of us passengers. He said, “I just addressed the escort. It is a sworn oath to bring home, to the family, the fallen.” He paused for a moment before adding, “Today you all did that, you are all escorts, escorts of the heart.” He thanked us for our time and walked off the plane.
As you can imagine, everyone was silent and no one got up. Not even that person from the back row who always seems determined to be the first one off the plane. I’m sure most of us had meteor-sized lumps in our throats and tears in our eyes, just as I did. I’ve flown millions of miles over the years and experienced countless memorable moments in the air, but I had never experienced anything quite like this.

It only got more emotional when I deplaned. Instead of rushing to baggage claim or hurrying to catch connecting flights, many passengers stopped at the terminal windows to witness something truly moving. Outside, the Honor Guard and the fallen soldier’s family were waiting as LAX baggage handlers and military personnel carefully removed the flag-draped casket from the cargo hold. It was an incredibly humbling scene and one that I’ll never forget.
I watched as a woman, who I believe may have been the soldier’s mother or wife, slowly approached the casket. A few other family members stood nearby, wrapped in blankets, while members of the Honor Guard stood at attention. I couldn’t begin to imagine what that family was going through or how difficult it must have been to wait for their loved one to come home under such heartbreaking circumstances.
As soon as I saw the woman reach out and place her hand on the casket, I walked away.
That was more than I could bear to watch. Even today, 13 years later, I get emotional thinking about that moment and the extraordinary sacrifice that family made.

A flight I will never forget
What began as an ordinary flight became the most extraordinary flight of my life. I’ve traveled all over the world and taken thousands of flights, but this experience stands apart from all the others. It was a powerful reminder that behind every military uniform is a person with family and friends who love them, and that the sacrifices made by our service members affect far more people than we sometimes realize.
I’m grateful to the Delta crew, the military escort, the Honor Guard and everyone at LAX who helped ensure that this fallen soldier was brought home with the dignity and respect they deserved. I’m especially grateful to the men and women who serve our country and to the families who support them, often making sacrifices of their own.
Veterans Day is a time to recognize and thank all those who have served in the United States Armed Forces, while Memorial Day specifically honors those who died in military service. Although this experience involved a fallen soldier, it reminds me every Veterans Day of the courage, commitment and sacrifice of our military members and their families.
To all our veterans and active-duty service members, thank you for your service. And to the families who have lost loved ones while serving our country, please know that their sacrifices are not forgotten.
Thirteen years later, I can still hear that military officer’s words: “You are all escorts, escorts of the heart.” I’ll carry those words, and the memory of that flight, with me for the rest of my life.
Johnny’s note
When I first shared this story and video in 2013, I had no idea how many people it would touch. Over the years, I’ve received thousands of comments and emails from readers, including veterans, military families and people who have experienced similar homecomings. One of the most impactful was a comment left on Yahoo by a reader named Indiana Joan. Her words have stayed with me, just as this flight has.

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We are a proud nation and should not forget about the lives that were lost or the parent or spouses who supported them. Thank you for sharing this touching story with us. Please check out this website that honors the fallen Service members.
http://codedplaque.com/MilitaryTribute/IraqMilitary
http://www.gofundme.com/54f9p0
What a profoundly moving piece, a wonderful end to a very sad story. Thank you for sharing.
Thank you for shearing this, I have been with my Army sister on the outside if the plan as her husband was brought home yo us on the sad day of Dec.12.2010 and it was nice to read this Ihad no idea what went on inside as he was coming off the plan. It is very nice to read this and know people stop for that moment and did not rush off. Thank you
I am happy to hear the respect the military escort pays to the fallen, and how well the citizens of this country pay their respects as well. We owe these sons and daughter far more than they receive, but they never seem to ask for more. Amen to the respectful sentiments.
What a moving story! It also brought tears to my eyes. I am not American, but I live in a free world thanks to the sacrifices of so many, including your military. I was once waiting to board a plane in Houston, and at ckeck-in, an American Airlines assistant asked for a round of applause for a group of soldiers returning home. I must tell you I joined in the applause, and I will always remember the emotion. Also my grandfather was a WWI vet, and I feel your article honors him too on this date so close to your Veterans’ Day or Europe’s Armistice Day.
Jonny,
I first heard about this story from my wife. A friend of hers posted a link to an interview you did on the news and we sat down to watch it together.
It wasn’t long before both of us were moved to tears, like many others, by the experience you had. These feelings were enhanced for the two of us because of our past…
Back in 2007 I joined the Air Force and my job was to work with Army ground units on the front lines. In January of 2010 I was on a foot patrol in Afghanistan with my teammate and 11 soldiers from Fort Carson in Colorado. We approached a small village and were ambushed by insurgents. I was injured in the first of two roadside bomb blasts and was left permanently blind. The ambush claimed the lives of my teammate Brad and three of the soldiers we had been working with almost every day.
I woke up in a hospital in Washington DC to learn that four of my friends weren’t coming home. It was, and still is, the hardest thing I’ve ever dealt with in my life.
Months down the road during my recovery I was fortunate enough to meet the wives of three of those men. The meeting was emotional to say the least. I learned that God works in mysterious ways though because one of those widows had an effect on me that changed my life forever.
We have been married now for more than three years and have a beautiful little family. Would you believe that blind people can experience love at first “sight” too? I didn’t think it was possible!
When we sat down and read this story it struck a very emotional nerve with us. My wife has experience that very same situation that you witnessed and I have buried friends. We both want to show our appreciation to you for sharing this story with the world. It’s hard to truly appreciate the sacrifices that our military members make every day when they happen across the world and seem so far away. Thank you for giving so many the chance to experience a taste of what real sacrifice means.
Thank you again for sharing this humbling story.
God bless.
I listened to this story on NPR’s “Hear & Now” last evening. Johnny’s account is very powerful, much more so than this blog account. His description of the scene etches into your mind. Well done and thank you.
Very moved and touched that amidst all the turmoil , we still are a country that honors are fallen sons and daughters. God bless you all
I didn’t look at this story at first because I thought I had seen it before and didn’t want to face the tears again. However, I finally decided I should. Having served myself I fully understand how important our military is to (the United States and everyone who lives here) our freedom. I cannot listen to Taps without being brought to tears and being married to a Vietnam Veteran and knowing how he was treated when he came home, I am humbled by the show of respect from the people on this flight, whether they agreed with the decisions of our leaders or not.
Many thanks for sharing this story.
The horrible truth is that poor soldier didn’t die protecting American “freedom” he or she died defending American hubris and the interests of cynical politicians. And untold thousands of innocents in countries throughout the world died too. It was an unnecessary, easily avoidable death and it won’t be the last
Thank you for sharing such a moving moment, it would be such an honor to have been a part of someing so honorable!! My tears & gratitude moved me so much!! I re~posted this story on all social media forums to share with all my loved ones…
We are so lucky in this country to have such brave men & women who serve & fight to protect all of us & our freedom!!! With LOVE & PRAYERS to all of our military & their families who sacrifice all for our great Country!!! May GOD BLESS EACH & EVERYONE OF YOU (past & present) I salute you!!
The biggest heroes are those who died in combat.
.
Thank you to Johnny for sharing this experience and thank you to Theron for your comments. As a mother of a 3-tour (so far) veteran, one of my heartaches is that it seems that everyone else is going on “as normal”, forgetting the sacrifices that military members and their families are experiencing. I appreciate it when someone reminds the world that it is not life as normal for everyone.