Back in October 2013, I boarded a flight that I wasn’t originally supposed to be on. I wasn’t feeling well and so I postponed my flight by a day. Little did I know then that because of this change, I would end up on what would turn into the most emotional flight of my life. It’s now 12 years later and still, I think of this flight often, but especially on Veteran’s Day. Here’s what made it so emotional. RELATED: Travel Tip: Give Your Upgrade to a Soldier
Delta Flight 2255 from Atlanta to Los Angeles seemed to be an ordinary flight with the exception of Candy, who was the most loving flight attendant I’ve ever encountered. Besides using her southern charm to quickly defuse every situation, she began her welcome announcement by thanking the handful of uniformed soldiers on-board for serving our country. Her poignant message was followed by applause and put into perspective that none of us would be able to do what we do if it weren’t for these brave men and women.
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But this transcontinental flight turned out to be everything but ordinary. We later learned, when the captain got on the PA system about 45 minutes prior to landing, that we were transporting a fallen soldier. The plane went quiet as he explained that there was a military escort on-board and asked that everyone remain seated for a couple of minutes so the soldiers could get off first. He also warned us not to be alarmed if we saw fire trucks since Los Angeles greets their fallen military with a water cannon salute. See the video of this extraordinary experience below.
A few minutes after touchdown, we did indeed have a water cannon salute, which I’d previously only experienced on happy occasions like inaugural flights. This time, the water glistening on the windowpanes looked like tears.
Passengers in the airport must have been worried when they saw our plane pull into gate 69A, as we had a full police and fire escort, front and back.
I was on the left side of the plane and later realized that the family could be seen off to the right, standing with the United States Army Honor Guard. According to Wikipedia, each military branch has its own honor guard, usually military in nature, and is composed of volunteers who are carefully screened. One of the primary roles of honor guards is to provide funeral honors for fallen comrades.
When the jet door opened, another military officer addressed the escort who was standing at attention. He then stepped on the plane and told us passengers, “I just addressed the escort. It is a sworn oath to bring home, to the family, the fallen.” He paused and then said, “Today you all did that, you are all escorts, escorts of the heart.” He then thanked us for our time and walked off the plane.
As you can imagine, everyone was silent and no one got up, not even that person from the back row who always tries to be the first off the plane. I’m sure that most had meteor-sized lumps in their throats and tears in their eyes like I did.
It only got more emotional when I deplaned. There were many passengers, who are normally in a hurry to get home or make a connection, standing by the window to witness something truly moving. To see the Honor Guard and family waiting, while LAX baggage handlers and a military loadmaster removed the flag-covered casket first from the cargo hold, was humbling to say the least. I’m not sure if it was the fallen soldier’s mother or wife who I watched slowly approach the coffin while a few other family members, wrapped in blankets, stood near with a dozen or so of the Honor Guards standing in salute.
As soon as I saw her reach out to put her hand on her baby’s casket, I walked away.
This ordinary flight became extraordinary and is one that I will never forget.

JOHNNY’S NOTE: I had no idea this story and video would strike a chord with so many people. I’ve received literally thousands of comments and emails but one of the most impactful was the one left on Yahoo from reader Indiana Joan. She said:

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I work with Candy, one of the most amazing women to ever teach me in the air. She’s a gem. And thank you to all who serve.
Having 2 family members who served active duty, I thank you for sharing this story. May he rest in peace and God Bless his family and all the soldiers and their family members.
Emotionally poignant tribute to all our fallen men & women – thanks for sharing.
Johnny,
Thank you for sharing this special moment with your readers. The Los Angeles Fire Department is humbled in being allowed to honor - in some small way – the fallen members of our Armed Forces at their final homecoming. We deeply appreciate the work of airline crews and the patience of air passengers during such solemn occasions, which serve as a vivid reminder that our freedom isn’t free.
Respectfully Yours in Safety and Service,
Brian Humphrey
Firefighter/Specialist
Public Service Officer
Los Angeles Fire Department
Thank you for all that you do. You and all of your coworkers are society’s real heroes.
It is too bad the entire Nation, especially our Members of Congress, and our Members of State Legislatures, do not have the respect for our fallen soldiers. We should all respect our VETS.
Amen!
Beautiful and moving story, Johnny. This is travel
writing at its best. Not a story on a glamorous destination, but a story from a moment in American life that should be documented reverently. Thank you.
I am proud to be a fellow member of the Society of American Travel Writers with you.
welcome home be at peace you are now with the LORD
As a veteran who escorted his friends casket home. Thank you all from our hearts.
AMEN and thank you all for your service. I always try to thank any Veteran or Active Service I see for their service. We owe them a Great Debt and we need to wake up and realize that. To that and other families May GOD Bless you all. To the fallen may you R.I.P. with your GOD safe knowing your battles are fought it’s time to rest.
Thank you for such a moving story..RIP. I can’t help but teared up after reading this.
all gave some…some gave all.
Thank you for a most moving reminder and a report of those who understand what is important and whom we have to thank most for our freedom.
Wow, very moving. With DFW as my home airport, I frequently got to see soldiers coming home to joyous welcomes. I always thought that was moving, but wow…I had never considered the other homecomings. Thanks for sharing.