Remember that the 24-hour rule only applies to flights to/from the U.S.Each Friday, we feature a reader-submitted tip as our Travel Tip of the Day. This week’s tip comes from reader Carlos, who says:

“I recently purchased a return flight from Calgary to Toronto, knowing that I could get a refund within 24 hours if I had to cancel. The Google Flights site led me to two one-way tickets as the least expensive and most convenient flights. I booked with Air Canada and Air Transat. When I tried to cancel the tickets later in the day, Air Canada was fine. But Air Transat said that they don’t have the 24-hour window refund policy here in Canada. I was shocked. In the USA, it is mandated by law to hold a seat for 24 hours or refund a purchased fare within 24 hours. But here in Canada, it was not mandated by law. Thus, they will not refund the tickets unless I had bought them from a city to or from the USA.

“I thought this should be emphasized in your travel tips section about Air Transat. I would like to make this pretty public, since I was caught off guard and suppose many others will be too, over the holidays.”

Yes, the 24-hour rule only applies to flights to/from the U.S. Keep in mind as well that even in the U.S., the rule doesn’t apply to tickets purchased within seven days of departure. Thanks for sharing, Carlos!

Related: American Airlines Eliminates Hold Option for Tickets on Seven Days or Less



Have your own tip? Email it to!
Want to see more tips? Click here for all 1,347!

Want even more travel tips? Sign up here for the Daily Travel Tip newsletter! Just fill in your email address and check the Daily Travel Tip box—and you’ll have Johnny’s best tips, straight to your inbox each day!

If you already subscribe to our weekly newsletter, you can sign up on the same page. Just fill in your email and check the Daily Travel Tip box on the same page and you’ll receive an email with a link to update your preferences. On that page, just click the Daily Travel Tip box and Update Profile.

Leave a Reply

Required fields are marked *