Yesterday, I wrote a tip about how not to get scammed by bad guys. Well, wouldn’t you know it … the bad guys must get my newsletter because they just tried to possibly scam me!
For the second day in a row, I woke up to a text message from a credit card company alerting me of a charge to Nordstrom Direct #8. It turns out yesterday, someone charged $459 to my Chase card. After confirming with my wife that the purchase wasn’t from her, I tried calling Chase and the wait time was so long I had to hang up. Shockingly, they don’t have a callback option, which is absurd in this day and age. I don’t mind waiting three hours for a call but I’m certainly not going to wait on hold
I have so much going on that I forgot about that charge until this morning when I woke up to another text, this time from American Express, asking if I’d made a $538 purchase from Nordstrom Direct. I replied via option 2, which was to call Amex. An 800 number popped up and asked me to enter the last four digits of my social. I got nervous, hung up and then Googled Amex’s number myself to make sure it was legit and not the scammers.
I only had to wait five minutes for Amex to get a representative (based in the Philippines), which is still too long but way better than Chase’s wait time. I was on the phone for almost 30 minutes, which is ridiculous but they had to verify everything and they’re sending me a new card and number.
The most disturbing thing is that I don’t know how they got my card numbers. The Amex agent said the charge took place in Seattle and I haven’t been there in years. I only keep my Amex in my travel bag and haven’t traveled in a week. So I’m perplexed.
Thankfully, I have alerts set up for all purchases so I can take immediate action and they’re credit cards so I’m protected but it’s still upsetting. KEEP READING: Here’s another example of a scam that you don’t want to fall for, plus tips so you know what to do if it happens to you.