Yesterday, I wrote a tip about how not to get scammed by bad guys. Well, wouldn’t you know it … the bad guys must get my newsletter because they just tried to possibly scam me!
For the second day in a row, I woke up to a text message from a credit card company alerting me of a charge to Nordstrom Direct #8. It turns out yesterday, someone charged $459 to my Chase card. After confirming with my wife that the purchase wasn’t from her, I tried calling Chase and the wait time was so long I had to hang up. Shockingly, they don’t have a callback option, which is absurd in this day and age. I don’t mind waiting three hours for a call but I’m certainly not going to wait on hold
I have so much going on that I forgot about that charge until this morning when I woke up to another text, this time from American Express, asking if I’d made a $538 purchase from Nordstrom Direct. I replied via option 2, which was to call Amex. An 800 number popped up and asked me to enter the last four digits of my social. I got nervous, hung up and then Googled Amex’s number myself to make sure it was legit and not the scammers.
I only had to wait five minutes for Amex to get a representative (based in the Philippines), which is still too long but way better than Chase’s wait time. I was on the phone for almost 30 minutes, which is ridiculous but they had to verify everything and they’re sending me a new card and number.
The most disturbing thing is that I don’t know how they got my card numbers. The Amex agent said the charge took place in Seattle and I haven’t been there in years. I only keep my Amex in my travel bag and haven’t traveled in a week. So I’m perplexed.
Thankfully, I have alerts set up for all purchases so I can take immediate action and they’re credit cards so I’m protected but it’s still upsetting. KEEP READING: Here’s another example of a scam that you don’t want to fall for, plus tips so you know what to do if it happens to you.
Wouldn’t the long wait times be due to the increase of nastiness this time of the year? Jerry Michels