I know many travelers have a love-hate relationship with the airlines and it couldn’t be any more true for American Airlines (AA) customers. I’ve been one of their top tier elites for years since I fly them so much and love all the perks, including free upgrades (when space is available), a dedicated phone line so I can usually get right through to an agent, free checked bags, twice the amount of points and more.

However, it really ticks me off when AA or any airline schedules more than what they can fly, overwork their employees, pay their executives way more than the workers who really get the planes off the ground and cut corners regarding safety.

I never thought I would write a post like this but after watching a recent CNBC interview with the head of American Airlines pilot union, the Allied Pilots Association, I’m now wondering. Dennis Tajer, who is also a 737 pilot with American Airlines, had this to say on CNBC’s ‘Squawk Box.’

Dennis blames the recent delays and cancellations as “a failure to plan by management.” Dennis says management received $13 billion from the U.S. government in payroll support but they didn’t train the pilots. “And now what we’re seeing is a failure to utilize the pilots that you do have and their backlog and training is epic. And now here’s the real problem. They’re trying to fly airplanes without the pilots available. They are pilot pushing and they are narrowing the margin of safety. Our fatigue calls have gone up tenfold, and this has just got to stop. It’s a very serious issue right now and I’m out on a trip right now and I had very little time yesterday to spare. Otherwise, I would’ve gone illegal and been unable to fly the rest of the sequence.”

Dennis goes on to say, “this is a failure of management to utilize the money that was given to them by the American taxpayer to have us ready for recovery and we’re not. They just did not have a plan. And now we’re starting to see them trying to cut corners in training. For instance, Guatemala City, which is a high terrain, very challenging airport. They used to have an experienced instructor go with us on our first flight there. Now they’re telling us, hey, why don’t you just take a look at this iPad course and you will be good to go. I think Boeing learned that’s not the way to train pilots.”

You should watch the whole interview as it’s only three minutes long but Dennis ends it with this: “You know, you gotta wonder why American Airlines right now, the US government, that books travel for our military members and federal employees has said do not book American Airlines because of the cancelation rate and the inability to rebook your flight. That’s stunning. The federal government is saying don’t book on American Airlines. They sold tickets that they know they were not going to be able to fulfill this summer. And today we have 82 of the 84 flight that have canceled for American are all coded because they could not connect the pilot to the airplane. That’s just not doing business. That’s just selling something that you don’t have.”

I have multiple flights booked on American Airlines and now I’m second guessing them. This is really disturbing to have the captain of their pilot’s union raise these red flags.

On top of this, Captain Sully Sullenberger, the hero commercial pilot who safely landed a US Airways (now American Airlines) Airbus A320 on New York’s Hudson River in 2009, announced yesterday that he would step down as U.S. envoy to an international aviation group on July 1. Reuters reports: “Sullenberger was confirmed in December as U.S ambassador to the International Civil Aviation Organization based in Montreal. He said in a statement that “relinquishing my role” was not an easy decision but did not offer a reason for his departure after just over six months. Last month, a pilots union distributed a statement from Sullenberger raising concerns about efforts by regional airlines to reduce new pilot requirements, quoting him saying they were “trying to weaken critically important pilot experience standards that are needed to keep passengers and crews safe.”

I’m not sure if I’m reading between the lines correctly but it sounds to me like Captain Sully doesn’t want to be around when things really hit the ground fan.

What has your experience been like flying American Airlines the last couple of months? Have you had an AA flight delayed or canceled? How do you feel about flying American Airlines after hearing from one of their lead pilots sound the alarm? Please share your experiences below so others can discuss.

138 Comments On "Is It Even Safe or Smart to Fly American Airlines This Summer? AA Pilot Sounds the Alarm"
  1. Jennifer Meyer|

    I flew them last October..now I’m disabled and am aware of all the steps I need to get on a plane..and I’ve flown for trips..last time,it was the most awful experience I’ve had.. Usually, I have someone from the airline helps me when I see my chair…not even recognized.. and they were very dismissive and rude . thinking about another trip but may not..sad and disappointed

  2. Jeff Inabnit|

    My son’s family recently flew on a late arriving plane from IAH to DFW . They had just literally minutes to make their connection in DFW to Glacier. Running through the airport with 2 little kids and luggage, they missed their flight because the flight took off 5 minutes early. They had to be rerouted to Seattle after sitting in the airport for 5 hours and arrive in Glacier the next day. A little help and coordination from AA might have helped them catch their flight but they got no help. AA couldn’t hold the ONE flight to Glacier for a few minutes? Very disappointing.

  3. Tabitha Bobo|

    We just returned from Cabo San Lucas yesterday. Flights out of Memphis to Dallas and to San Jose del Cabo. Four flights, no issues with AA. Everything went great.

  4. Wayne|

    My wife & I are in the middle of a round trip flight from Tampa to Dallas. I had not heard the comments from the union president but it does concern me. We did the outbound last Thursday with the American flight originally scheduled to depart Tampa at 12:55pm. We also ran into a number of delays with the plane finally lifting off at 2:30pm and arriving in Dallas at 4:07pm
    I was expecting to hear the pilot say the overwhelming high number of customers was the cause of the delays but that was not the case. The pilot said the reason for his delay was a medical emergency on board that caused them to turn back to their departure point. The skeptical half of my brain is saying “Is that the REAL story”?
    We are scheduled to fly on American back to Tampa on Monday departing around noon. Hope we can avoid more delays

  5. Marlin Yoder|

    I always suspicious when the spokesperson works for the union, the comments are always one-sided in cases like that. The worker is always being taken advantage of.

  6. Darik|

    This article is alarming, and I’m seeing more and more of it. We just flew to Costa Rica from the Twin Cities with a stop at Dallas/Fort Worth on AA. Things couldn’t have gone better. Everything went off without a hitch. We leave Costa Rica(Liberia) with a 5 hour stop in Miami on AA. I’ll try to repost if there’s something to update from our experience. Fingers crossed.

  7. JT|

    “US government, that books travel for our military members and federal employees has said do not book American Airlines”

    I’m military and flew AA recently. Wondering what he’s talking about with the above quote. Still see AA bookable on the defense travel system. Maybe he’s saying he knows someone in government, and they are making their own assessment that AA scheduling is risky but anyone have a source for official policy.

  8. Bill n DC|

    Captive at DCA but taking nonstops and buying seats up front helps. Fingers crossed :-)
    March trip DCA SJN RT OK JetBlue
    April trip DCA-DSM RT OK
    May Trip DCA-JFK OK. Same day to connect to SQ JFK SIN Then SQ SIN FRA Then LH FRA IAD Seat 1K in the B747-8i sweet
    July Trip DCA-LAX TBD morning nonstop to connect with 9:00 pm Polaris to SYD Any delays rerouting will cut into my Lounge hoping at TBT.
    August Trip DCA-DEN RT on United ;-)
    September Trip DCA-STL. MSP-DCA for Viking Mississippi cruise so day ahead
    October Trip DCA-DSM RT TBD. GOTV
    November Trip DCA-DFW-LAX TBD involves lounge hopping at DFW then B787 to overnight at H Hotel. Next day First Class Qantas to SYD. Then SQ Suites SYD SIN FRA JFK. THEN AA JFK DCA to get me home
    Where to this coming winter?

  9. Bill|

    Your opinion matters. However, it has nothing to do with the issue at hand. If safety is being compromised by lax pilot training and understaffing, that’s possibly as deadly as COVID. If you don’t get a jab it’s just you and it’s on you and that’s fine, your choice. A plane crashes with 250 souls on board that’s no one’s choice.

  10. BigIsland|

    Very important column Johnny. Thanks. I’m wondering if other airlines, like Alaska, Southwest, Hawaiian and United are managing their fleets, pilots and schedules better?

  11. Cynthia Gibb|

    When it comes to flying anymore, it’s not just the airport…it’s all the crap you have to contend with in order to get on a flight. I, for one refuse to take “the jab” in order to board a flight! Ask the state of Hawaii how they fared with their very restrictive quarantine requirements. They lost 98% of their vacation income due to that little dictate. Did they learn from it? Apparently not. So, home sweet home it is until common sense comes around again.

  12. Katie|

    I flew American Miami to JFK April 29th and back May 1st. Only delay I faced was when we landed in Miami had to wait 30/45 minutes for a gate

    Apparently we were not only plane arriving with that issue.

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